Privacy policy
Welcome to our privacy notice. For the purposes of the General Data Protection Regulation (effective May 2018), Robertson Collaborate Limited is the registered Data Controller. We are registered at the following address: 9 Tayview Terrace, Newport on Tay, Fife DD6 8AT.
This notice explains how we use any information we collect about you when you use our website or get in contact with us. If you have any questions, please call us, and we will be happy to help.
How do we collect personal data?
There are several ways in which we collect personal data, including:
- When you contact us by email, meet with us in person or by video call, telephone or our website or social media.
- Partners who may share your information with us when they refer you to us.
- When you access our website.
What personal data do we process?
- Client and prospective client contact personal data
- Personal data within correspondence
- Marketing data
- Website data
- Enquiry data
Why do we use your personal data?
We will use your personal data where it is necessary for us to:
- Enter into and perform a contract with you;
- Comply with our legal obligations; or
- Fulfil our legitimate interests.
Purpose and lawful basis of processing
- To communicate with our clients – Performance of a contract and legitimate interests to contact you and respond to communications from you.
- To communicate with our prospective clients – Legitimate interests to contact you about your enquiry.
- Marketing – Legitimate interests if we are providing a service to you. We may use your personal data to send you information about our services. We will add you to our marketing database and may send you marketing information from time to time. We may ask for feedback upon completion of the work we carry out for you to help us improve our services. You can request Robertson Collaborate delete or modify the data it holds on you at any time. If you wish to stop receiving communications from Robertson Collaborate, email catherine@robertsoncollaborate.co.uk writing “unsubscribe” in the subject line, and we will update our records accordingly. We will action your request as soon as we reasonably can.
- Prospect Marketing. Legitimate interests if you have consented to receive marketing communications. We will add you to our marketing database and send you marketing materials from time to time. You can request Robertson Collaborate delete or modify the data it holds on you at any time. If you wish to stop receiving communications from Robertson Collaborate, you can email catherine@robertsoncollaborate.co.uk, writing “unsubscribe” in the subject line, and we will update our records accordingly. We will action your request as soon as we reasonably can.
- Cookies – We use cookies that are essential for the functionality of our website, and we also use non-essential cookies, which help us understand how visitors use our website. Both use personal data. We have a legitimate interest in functional cookies necessary for our website’s operation and ask for consent for cookies that track how you interact with our website. To track website interaction, we use Google Analytics, and you can find out more about Google Analytics cookies here. You can also click here to find out more about cookies, including how to disable them.
Storing of personal data and information security
We take appropriate technical and organisational measures to secure your personal information and protect it against unauthorised or unlawful processing as well as against its accidental loss, destruction, or damage.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your personal information transmitted.
While Robertson Collaborate includes links to other third-party websites on its website, those websites are not covered by Robertson Collaborate’s Privacy Policy. Robertson Collaborate does not take any responsibility for the treatment of information you provide to those third-party sites.
Sharing personal data
If we share personal information with external third parties, we shall keep this to a minimum and take reasonable steps to ensure that recipients shall only process the disclosed personal data for those purposes and in accordance with our instructions. We will never sell your information or disclose it for direct marketing purposes.
Questions and concerns
If you have any questions or concerns about collecting, handling, storing, or securing your personal data, please contact us at catherine@robertsoncollaborate.co.uk .
Changes to our privacy notice
Please note that we may update or change this privacy policy. If we revise our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make any material change, we will notify you by means of a notice on this site before the change becomes effective.
This policy was last updated in November 2021.